We want you to be happy. If you house decorating and house are not completely satisfied with the items you receive, simply return them for a full, unconditional refund of the price of the items. if you decide to purchase merchandise decorating from one of the catalogs ordered from our company, all returns are subject to the policy of the individual catalog retailer. house our company is a service company providing your name and address to companies from which you have requested information. we do not provide or guarantee any merchandise ordered from the individual catalog decorating retailers. i live outside of the us. can i still order from our company? each publisher maintains their own guidelines for shipping internationally. the availability of each item is listed on the descriptive page for house that publication, directly below the price. the options are worldwide , united states , canada and any combination thereof.

what do the airplane and mailbox icons stand for on the checkout screen? the indicates the catalog is available for standard delivery. if you select standard delivery, your request is sent directly to the catalog publisher and should arrive within 3-8 weeks. the indicates the catalog is decorating available for express delivery. for participating catalogs, our company maintains a limited stock of catalogs at our site. for these publications you can request express delivery to receive in-stock catalogs within 10 days. all catalogs ordered with express delivery will be sent in one package by regular mail at an additional cost of $1 per catalog. (catalogs not in stock at our company''s house warehouse at the time of your order will be sent directly from the catalog company and will arrive in 3-8 weeks). does express delivery cost $1 per order or $1 per catalog?

once you''ve reviewed your shopping cart and are satisfied with your order, decorating follow the screen prompts for checkout to submit your order. you should receive an order confirmation by e-mail within 48 hours. if you do not receive an e-mail verification of your online order within 48 hours, e-mail us. your order may not have reached us. how do i make changes to my order? before you submit your order, you can easily change your order from the shopping cart. simply click on the and remove any unwanted items. to add items to your shopping cart, click on the continue shopping button and add items to your cart as you browse. if you have already submitted your order, you will receive an e-mail message confirming your online order within 48 hours. simply reply to this e-mail with any house changes you would like to make to your original order.

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